Shipping
UK orders will arrive within 1-2 days from dispatch
USA orders will arrive within 2-4 days from dispatch
EUROPE orders will arrive within 2-4 days from dispatch
INTERNATIONAL orders will arrive 4-7 days from dispatch
Orders placed on Friday - Sunday will be processed for dispatch on Monday
UK SHIPPING (DOMESTIC): Royal Mail First Class delivery £5.99
INTERNATIONAL SHIPPING: DPD express 4-7 days £25
PLEASE NOTE that custom policies and import duties vary for international orders outside the UK & USA. Orders outside the UK are subject to different taxes, VAT, and custom clearance charges. Please contact your local customs office to assist with any custom duties outside our control.
Where can I find my tracking number?
Once your items have been shipped, you should recieve an automated notification via email providing your tracking number. If you are unable to find your tracking number or if it doesn't work please contact us on customers@sirayo.com and we will be happy to help.
Unexpected delays
In some cases your order may experience delays due to external factors such as holidays and international customs processing which are out of our control. If your delay exceeds more than 10 business days, please contact us on customers@sirayo.com and we will work with you to resolve the issue.